Getting Started

To access balance2life website

  • Go to
  • NEW USERS: click the “join now” link at the top right of the page under the Member login box.
  • Next you'll need to enter your employer into the search field. 
  • This will take you to your employers registration page. From here you can login or register your account.
  • To register your account you'll need to enter your name, email address and company code. 
  • Once you've completed the sign up form you'll be sent a welcome email that will contain a temporary password. This can be changed in your account settings when you log in for the first time. If you do not receive this email, first make sure it hasn’t gone in with your junk email. 
  • On signing up you'll be prompted to start our interactive onboarding guide. This program will take you through the SmartHubs various tools and resources and show you how to set things up so you get the most out of each module. 

For existing members, you log into your account via and click on member log in at the top right-hand corner of the page. We recommend bookmarking this page to make logging in even quicker and easier. If you forget your password at any time use the forgot password link to have this sent to your registered email address. 

We humbly acknowledge the Traditional Owners of the unceded Australian land on which we live and work. We stand in solidarity with Aboriginal and Torres Strait Islander people and First Nations people the world over in their fight for self-determination, recognition and justice.

Balance2life is committed to providing respectful, inclusive services and work environments where all individuals feel accepted, safe, affirmed and celebrated.

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