Reimagining The Approach to Wellbeing

Covid-19 has presented organisations with a short window to reimagine what the new world of work will look like and how to make it better. Whilst there have been many challenges to navigate there have also been a number of silver linings and if organisations are to carry these into the future sustainability will be key. The need for balancing high performance with safety and support means employee wellbeing and a sense of belonging are more important than ever.

The secret to really moving the needle when it comes to wellbeing and belonging is going to lie in establishing ways of working that fosters empathy, purpose, and trust. But, as many People & Culture professionals would attest, driving change and implemeting strategies can seem like an unfathomable and immense task. Many get caught up in the initial overwhelming feat of where to even start, often resulting in paralysis by analysis or arguably worse; misaligned endeavors that serve only to alienate employees and damage the employee-employer exchange. 

So what is the key to driving healthy cultural change in an organisation?

Culture shapes, and is shaped by employee behaviors, so it needs to visibly and authentically demonstrate support for healthy behavoiurs by being aligned with employee needs and embeding these into the work itself.

In order for people to feel their best we first must acknowledge the interplay between personal accountability and the systems they are operating in. This means for any wellbeing initiative to be successful people need environments and experiences where they can truly thrive. In addition people need be supported in taking personal accountability by expanding their knowledge and implementing self-care capabilities and healthy behaviours into their everyday lives.

Most organisations have the personal accountability side covered with their library of services that sit to the side for employees to access, however integrating these with the employee experience and company culture and making them part of work itself is where gaps can be found.

Readiness gaps that will be crucial for success:

  1. Culture - how well organisations share their success stories, amplify core values and promote company culture. To strengthen the link between belonging and performance, organisations need to do more than treat their people fairly and respectfully; they must enable a deeper connection and bring to life how their contributions are making an impact on the organisation and community as a whole.
  2. Wellbeing - there is a real opportunity to embed wellbeing into every aspect of the design and delivery of work itself shifting the focus from the individual to the organisation as a whole. By taking this approach organisations can restructure how they help people not only feel their best but perform at their best.
  3. Employee experience - crucial human skills for people leaders are often not effectively addressed in L&D solutions. These skills are essential to the employee experience and ensuring people are operating in optimal environments and will be critical to get right if we are to create cultures of trust, shared responsibility, wellbeing and safety. 

Balance2life have addressed these gaps through an on demand technology solution. MomentsThatMatter offers an alternative approach to employee wellbeing, expanding the focus from programs that sit to the side targeting at the individual level to an integrated solution that focuses on the workplace as a whole. Using a proprietary method that combines inspirational stories, behavioural science and micro-actions MomentsThatMatter uncovers the sweet spot in mental resilience, health and sustainable performance - right in the flow of work. 

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